Bug Alert: Rewards Deployment Stalling On Jokerace

by SLV Team 51 views
Bug Alert: Rewards Deployment Stalling on Jokerace

Hey guys! 👋 We've got a situation brewing, and we need your help to crack it. A user reported a nasty bug where the rewards deployment is getting stuck during the second step. This is a big deal, and we want to get it fixed ASAP. Let's dive into the details, figure out what's going on, and get those rewards flowing again!

The Problem: Rewards Deployment Stalls

So, here's the lowdown. A user, who's been interacting with the Jokerace contest (specifically the one linked here: https://jokerace.io/contest/base/0xf921f77295dd37f80fb679773d17ba74f6c94620), is hitting a snag. They're trying to deploy rewards, but the process is grinding to a halt at the second step. This means users aren't getting their due rewards, and that's just not cool.

Now, the user has been pretty thorough in their troubleshooting attempts. They've tried the usual suspects: hard reloads, disconnecting and reconnecting their wallets, and even uninstalling and reinstalling both Rabby and MetaMask (their wallet choices). Despite all that, the deployment stubbornly refuses to budge past step two. This points to a deeper issue, something beyond the typical browser hiccups or wallet connection problems. We need to dig deeper, understand the root cause, and then deploy a fix.

Here is a screenshot of the issue for context:

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Why This Matters

Why should we care about this? Well, the reward system is the backbone of our contests. If people aren't getting their rewards, it can lead to frustration and distrust. We want to ensure that our platform is as smooth as possible and that users have a positive experience. The stalling during the rewards deployment is a major problem.

We need to identify the exact cause, whether it's an issue with the smart contracts, the frontend interface, or something else entirely. We'll need to gather additional data, reproduce the problem ourselves, and implement a fix quickly.

Key Takeaway: The user's rewards deployment is stalled at step two, even after trying several troubleshooting steps. This needs immediate attention to ensure that users receive their earned rewards.

Deep Dive: User Details and Setup

To better understand the problem, let's look into the user's setup. Understanding their environment helps narrow down possible causes. They've given us some crucial information:

  • Device: Mac. This means we can consider macOS-specific issues or potential conflicts with software commonly found on Macs.
  • Wallets: Rabby and MetaMask. Both are popular choices. The fact that the issue persists across both wallets makes a wallet-specific problem less likely, but still, we need to consider it.
  • Browsers: Brave and Chrome. This eliminates browser-specific issues, as the problem is reproducible on two popular browsers. This cross-browser consistency suggests a more fundamental problem. We could test on other browsers.
  • Telegram Handle: (Not Provided). Having a way to reach out to the user is important for gathering more info or testing fixes. If you're the user experiencing this, please provide your Telegram handle so we can contact you quickly.

Wallet Address: 0x5b45e296C06ab3dAD836BCBc0fBd7a4b75b83C02. This is useful for potential transaction tracing and analyzing the user's activity on the platform.

The Importance of User Setup

Why is the user setup important? Because it helps us replicate the problem and understand whether it's specific to certain environments. If we can reproduce the problem on our end, we can pinpoint the cause and develop a fix faster. If the bug only occurs in a specific environment, it suggests that the fix will depend on those circumstances.

Troubleshooting Steps Taken

The user has already taken some preliminary steps to fix the issue. They have tried multiple actions to resolve the issue, but it still persists. Here's a recap of the actions taken:

  • Hard Reloads: This clears the browser cache and forces the page to reload its resources, potentially resolving problems caused by outdated scripts or cached files.
  • Disconnect and Reconnect Wallet: This can resolve connection glitches between the browser and the wallet.
  • Uninstalling and Reinstalling Wallets (MetaMask and Rabby): This is a more drastic measure to rule out wallet-specific problems, such as corrupted files or outdated extensions.

These steps show that the user has already tried the most common solutions. The fact that the problem persists despite these efforts suggests that the issue is not with the user's browser, wallet, or internet connection. Thus, we have to keep digging.

Next Steps: How to Help Us Solve This Quickly

To get this resolved fast, we'll need some additional information. If you're encountering the same issue, please provide the following:

  1. Steps to Reproduce:

    We want you to outline precisely how you got to the error. This helps us replicate the issue. Write out the exact steps from the moment you open your browser to the moment the error appears:

    1. Open the browser.
    2. Go to the contest page (link above).
    3. Attempt to deploy rewards, and describe what happens.
  2. Error Details: If you're getting an error message, tap